You’ll receive private feedback that guests often won’t tell you face to face. Everything is clearly organized in one place, with the ability to respond immediately. Say thank you, apologize, or attach a voucher for the next visit. Strengthen relationships with guests who will want to return.
Forget anonymous reviews. Only guests with an account who paid through Qerko can leave feedback.
Respond to Every Review
Say thank you, apologize, or even add a discount voucher for their next visit. Small gestures like these help decide whether a guest returns.
For Your Eyes Only
Qerko reviews are private and sent directly from guests after payment. You get honest feedback without the stress of public criticism, with time to reflect and improve based on real guest needs.
Know Exactly What to Improve
Each review is linked to a specific order, so you’ll know exactly what went wrong: the food, service, or atmosphere. It’s easy to resolve dissatisfaction and improve the guest experience where needed.
Guests Enjoy Rating
Customers rate food, service, and ambiance using smileys and tags. This gives you a quick overview of what needs work. They can also leave a personal comment, so you get honest, up-to-date feedback that truly matters.
All Reviews in One Place
In the Qerko admin panel, you can clearly see who left a review, what they ordered, and who served them. This helps you quickly understand what’s working and where improvements are needed.
